Privacy Policy
PRIVACY POLICY
At Bleevio Services, we offer a range of IPTV and streaming services. We kindly ask you to review our privacy policy thoroughly before joining our IPTV Services program.
Privacy Policies
At our Bleevio IPTV Services, safeguarding our customers’ personal information and data is of utmost importance. Our privacy policy comprehensively outlines our protocols and practices regarding the collection, utilization, and security measures implemented for this information.
We employ state-of-the-art security measures, including encryption and firewalls, to ensure the protection of customer data. Moreover, we utilize cookies and secure technologies to gain insights into our customers’ viewing patterns and preferences.
Rest assured, sensitive data such as payment details and credit card numbers are not retained by us. We solely maintain contact information, like email addresses, names, and WhatsApp numbers. Our data retention policy is structured to retain customer data only for the necessary duration and delete it when specific circumstances dictate.
Customers retain access to their personal information and can update it as needed at any time. Please note, our privacy policy is subject to updates, and we ensure to notify our customers of any alterations.
It’s crucial to acknowledge that privacy policies may differ based on country or region. Ensuring compliance with local regulations and laws is integral to our Bleevio services. We strongly urge our customers to carefully read and comprehend our privacy policy before subscribing to our service, ensuring their comfort with our management of their personal information and data.
Refund policies
At Bleevio services, we recognize that circumstances may not always align with expectations. Hence, we have instituted a refund policy to prioritize our customers’ satisfaction with our services.
Our refund policy delineates the circumstances under which a customer qualifies for a refund, typically involving unresolved technical issues. It explicitly states the timeframe for requesting a refund, often within 30 days of purchase or during the initial 14 days of service.
Additionally, we offer a pro-rata refund approach. Should a customer terminate the service prematurely due to technical complications, we calculate the unused portion of the subscription and initiate a refund for that duration.
The refund process is streamlined for ease; customers can reach out to our customer support team or complete an online form. Furthermore, our policy clarifies any exemptions or constraints, such as non-refundable fees or a specific non-refundable percentage of the total cost.
We strongly advise our customers to thoroughly review and comprehend our refund policy before enrolling in our service. This ensures they are well-informed about the terms and conditions governing refund eligibility, should the need arise.
Alice
Customer service manager
Don’t hesitate to reach out to our Customer Support team for further assistance and guidance. We’re here to help!
